I'm trying to play Trios with people, but my games keeps crashing to desktop about a half second after we get into a lobby and I hit deploy. When I CTD I get this error message:
Instant CTD after booting into a trios game
- Thread starter DeadlyFood
- Start date
I guess it just sent when I pasted the error message?? Anyways, here it is
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000038
MMDevAPI
MMDevAPI
MMDevAPI
ntdll
ntdll
kernel32
ntdll
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000038
MMDevAPI
MMDevAPI
MMDevAPI
ntdll
ntdll
kernel32
ntdll
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This happens every time I try to play trios, but I get into solo games completely fine. My computer hardware is a 3080, an i9-12900kf, and 32gb of 6400MHz DDR5 ram.
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Also one more thing, I can confirm I am crashing in duos as well, so solo games are the only ones I can play without crashing instantly
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This looks like a driver error or a memory error. Do you have security software that may be actively running against the game while it is in use? If so try removing the game and re-adding it to any sort of allowed list for said software.
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The only thing I can think of is windows firewall, I'll try removing it from that and then allowing it through again, I'll have to wait until later to test it though since my friends I play with aren't available yet, I'll post here again with an update on if that worked!
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I reinstalled the game entirely, allowed it through my firewall, and I am still getting the same error. I don't have any unique security softwares on my PC that would have their own list, so I'm not sure what else I can try. Just in case, I'll add the error message again:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000038
MMDevAPI
MMDevAPI
MMDevAPI
ntdll
ntdll
kernel32
ntdll
Are there any files it creates on crash that might have more information I could provide?
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I also tried on recommendation of my friend to run an SFC scan and run the DISM tool, both of which didn't fix the issue. Those were recommended under the epic's "How do I fix ntdll.dll issues" page.
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Okay, I was gone for a week in another country but I'm back now and I've reinstalled it on a different SSD and I still get the same issue. What I've found testing it though, me and a friend in duos in a private lobby, is that it crashes right when a teammate loads into the game, so if they can't load in for whatever reason it doesn't crash but at the exact moment they do load in it crashes. Its the same error message:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000038
MMDevAPI
MMDevAPI
MMDevAPI
ntdll
ntdll
kernel32
ntdll
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000038
MMDevAPI
MMDevAPI
MMDevAPI
ntdll
ntdll
kernel32
ntdll
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0
My partner figured it out, its the audio drivers on my computer for my steelseries headset that broke the game in specifically teams, we think its probably because when my teammate would load in and it would try to connect voice it would encounter the audio driver that might be corrupted and crash the game.
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